SHIPPING AND RETURN POLICIES

RETURN POLICY (IMPORTANT!):

All sales are final.  We only accept returns on item that arrived damaged or defective.  Please reach out via email (info@truenorthheadbands.com) within 5 days of receiving any defective merchandise.

**Please note we are not responsible the shipping costs to return/exchange a product back to us. 

INTERNATIONAL SHIPMENTS: Generally, international shipments arrive in a timely manner but SOMETIMES experience shipping delays due to customs and logistics out of our control.  We are not responsible for delayed or lost international packages one they have been shipped. 

FABRIC DISCLAIMER:
We take pride in making each headband by hand.  Slight variances may be evident in fabric print due to the print scale of the fabric.  Colors of our products may translate differently on various types of user devices. 

SHIRT RETURN/EXCHANGE POLICY:
Our shirts run true to size (please read specifics in our product descriptions). Because of this, we do not accept returns due to sizing on our shirts. If for any reason you receive a damanged or flawed product, let us know and we are more than happy to make it right.

INCORRECT ADDRESS POLICY:
We are not responsible for orders with incorrect addresses provided at checkout. PLEASE double check your address before you submit your order.